Wednesday, 28 May 2014

Easy Shopping

The box that arrived from Amazon
Akanksha's class teacher has asked all the students to buy couple of books to read during their summer holidays. She had given a long list from among which the students have to choose any two or three books of their choice. From the first day of vacation Akanksha was after her dad to accompany her to the book shop to buy those books. When she was sure that her dad will not be able to take her to the book store she was after me. But it was so hot that I fear going out. So I asked her to search the net and find the best deal. 

I thought that she would take some time searching but to my surprise she searched three sites within minutes. She came to me and told that three sites are showing the same price but Amazon is the best because they are not charging any shipping charge. She also told me that the other sites are charging extra shipping charge for each book, while they will be delivering all the three books together. I was not sure and checked and saw that she was right they are charging shipping charge per book. But I was not sure about Amazon. I never dealt with them. But since the consignment was is COD( cash on delivery) I ordered.


I ordered the three books and a sunscreen lotion for Akanksha on 23rd May and they said that it will be delivered by 29th. Akanksha was not happy with the delivery date. She asked me to plead them to deliver it a little early. I told her that it might be better to cancel the order. Hearing that she no more complained. But I saw her constantly keeping an eye on the Amazon shipment tracking page.


The materials inside after we opened the box
On 26th morning when I woke up I saw Akanksha was awoke before me. She came to me running and said that Amazon had texted that they would deliver the material that day. I checked my phone and yes she was right. The whole day Akanksha was so excited that she opened the door each and every time she heard a footstep outside. But to her surprise the courier did not arrive till 6 in the evening. She then went to their site and opened an online chatting window with their customer service. I never knew about the availability of such a service. When I told her that I would not chat she wrote it herself and the customer service representative told that the material was out for delivery and that it would be delivered by the end of the day. She then told me since it is an international service they might be working as per their time schedule and she went to take a bath, leaving me grinning.


The three books and the sunscreen lotion
Within twenty minutes of Akanksha's interaction with the CS representative the courier arrived. It was sent through FedEx. The packaging was done very nicely. Hearing the door bell Akanksha, who takes so much time while taking a bath, came out within minutes. I showed her the parcel and she was jumping with joy. She asked me not to open and take proper picture so that I could write my experience with Amazon in my blog. She said that since I wrote about Flipkart I should also share my experience with Amazon and I think she was right.



It was my first deal with Amazon and it was excellent and hassle free. We just put the order and nothing else did we do and the material was at our door steps within 36 hours. It was a great feeling and I am loving online shopping.



20 comments :

  1. Nice post we just love shopping, dont we !
    http://www.ananyatales.com/

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  2. We shop on Amazon all the time! We've never had a problem! And 6 days for shipping is about right for books! How fun for your daughter!

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    1. Yes it was fun till it was to be delivered Betsy..once delivered all excitement is vanished..She has not touched even a book yet..but the experience with Amazon was excellent..

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  3. That's heartening to know - that service standards still hvnt gone down the drain at least in some pockets of the world :)

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    1. Yes Suresh, but my experience will Indian online shopping was also very good..

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  4. Great article.. i do shops and all at amazon as well as at flipkart

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    1. Thanks Rahul and yes both are just amazing..

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  5. Amazon do a pretty good job.

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  6. Yeah ! Amazon IS great .Amaz(on)ing :)

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  7. Akanksha is a very bright, capable girl. She will surely be a success in life because she knows how to get things done. We use Amazon a lot and love it. They really do usually give the best prices.

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    1. Kay, now I am getting scared of Akanksha's proficiency in the internet world..I wonder if so much of knowledge in such a young age is good..but I am always keeping an eye on what she is surfing..

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  8. I could almost feel Akanksha's impatience as I read this. I agree with Kay, your daughter is destined for success in her life. Amazon is great, I use it all the time. I get free delivery if I choose to wait 5 working days but I've never waited that long.

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    1. Yes Valerie, they charged for the material to be delivered within one or two days..but I told her that I am not going to pay for the freight but to my surprise without paying they delivered it within two days..

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  9. A delightful post, I could feel Arkanksha's excitement! I am very impressed with her self-confidence. All my dealings with Amazon has been a really good experience. They have what I can't get when I shop at our local stores sometimes.

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    1. I am too thinking of dealing with them for further necessities..thanks..

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  10. I love online shopping. Flipkart, amazon, urban ladder are good in India.

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  11. I hope they keep the standards that they give to other parts of the world in our nation toooo


    Bikram

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